welcome to csm west

john lucariello John Lucariello started CSM West with over twenty years of service in the Pet Industry. During his career his focus was primarily in the manufacturing side of the business,  operations and product development. 

Since the beginning John has always been eager to exceed the industry expectation. In 1985, he developed and patented some unique items for the pet industry. 

After 20 years of owning QK Design, a manufacturing company of custom commercial wood furniture, John went to work as Director of Manufacturing for one of the largest pet products manufactures in the United States, Lazy Pet Products. 

In 2001, John accepted an offer as the Western Sales Manager for Alfa Adhesives located on the East Coast. Johns manufacturing and sales experience allowed him to grow the sales in his territory by over 400% and secure three National accounts. While there, he solely covered the eleven Western States, Hawaii, half of Canada and North West Mexico. 

Five years later, Lazy Pet Products moved their manufacturing to China. This allowed John to purchase their manufacturing equipment and begin Comfort Pet Products Inc. Within six years John and his team were able to grow to one of the largest US manufacturers of pet beds. During this time, John worked closely with distributors and small chains in the West and across the country. His experience gave him a unique insight and understanding of what the manufacturers needs were and how to exceed customer satisfaction.

John started CSM West with one main objective, to provide the resources to help manufacturers develop new products, streamline current manufacturing processes, look at current operations with an outsiders view and address issues that will help the overall business to  increase sales while remaining profitable. 

Thank you for taking the time to consider CSM West for your consulting needs.